Returns & Exchanges

At Haribhavanam, we strive to ensure every meal meets our high standards of quality and freshness. Due to the perishable nature of our food products, returns are generally not accepted unless the items received are incorrect, damaged, or compromised in quality.

1

Inspect Your Order

Please check your food delivery immediately upon arrival to ensure all items are correct and the packaging is intact.

2

Contact Support

If there is an issue with your order, notify our customer service team within 2 hours of delivery via our helpline or email with your order number.

3

Provide Documentation

To process a refund or replacement, please share clear photographs of the incorrect or damaged food items and the original invoice.

4

Resolution Process

Once verified, we will initiate a replacement delivery or process a refund to your original payment method within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing